is a start-from-scratch effort to transform digital service delivery for Austin residents through the city's main website, and an open-source authoring platform for city staff. 
Our goal is two-fold: increase resident access to services digitally and otherwise, and replace expensive, hard to use private software with a custom platform built for the needs of the city. We're building a custom resident-facing interface at, and a custom CMS on-top of Wagtail codenamed "Joplin". There are many challenges to delivering residents to services successfully, but we believe technology should be a fairly reliable one, for everyone.
Redesigning the city's existing website into a living, growing product is a herculean task. We're in early development and exploring core technologies, developing a design system, testing regularly with residents, and rewriting and human-translating all of the site's content. 
I have served on the design team as the visual and UI designer for nearly the past 2 years. Dive into my day-to-day work on Github. Learn more about the project on our project site at

Read more about the work
I lead UI design and co-facilitate new feature and enhancement development for a handful of products with a cross-disciplinary team of stakeholders and collaborators– from initial concept through research and design, development and testing. I am helping to transform service delivery for residents and visitors of Austin by designing and building accessible, open-source digital products and services that grow and adapt with their needs.
© Credit to Iryna Korshak for the open-source "Diverse People Icons" illustrated profile icon pack. I've used them mask staff images throughout these mockups, and I think it's important that design be inclusive from end-to-end in the design and delivery process.  

Check out their article about how to start doing inclusive design, and access icons:

How it all gets done

Back to Top